Terms and Conditions

General Terms of Business and Customer Information

I. General Terms of Business

1. General provisions

(1) The following terms and conditions shall apply to all contracts you conclude with us as a supplier (Nadja Christow-Rose) via the website www.artebo.de. Unless otherwise agreed, your own terms and conditions will be excluded.

(2) Consumers within the meaning of the following provisions shall be all natural persons concluding legal transactions for purposes which cannot be attributed predominantly to their commercial or self-employed activities. An entrepreneur is any natural or legal person or legal entity acting in the exercise of his or her own professional or commercial activity when a legal transaction is concluded.

2. Conclusion of contract

(1) The object of the contract is the sale of our products.

(2) When placing the respective product on our website, we will already submit a binding offer to conclude a contract, including the terms and conditions stated in the item description.

(3) The contract shall be concluded via the online shopping basket system as follows:

The goods intended for purchase are placed in the "shopping cart". Please use the corresponding button in the navigation bar to call up the "Shopping Cart" and make changes at any time.

After opening the "Cash" page and entering your personal data as well as the conditions of payment and shipping, all order data are displayed once again on the order overview page. If you use a direct debit system (e.g. PayPal / PayPal Express / PayPal Plus, Amazon Payments, Postpay, direct banking), you are either taken to the order overview page of our online shop or forwarded to the website of the supplier of the direct payment system.

If you are forwarded to the respective direct payment system, select the corresponding option or enter your data there. Finally, you are redirected to the order overview page of our online shop.

Before placing and sending the order, you have the possibility to check, change (also via the function "back" of the internet browser) or cancel your purchase.

By sending the order by pressing the "order to pay" button, you declare to accept the order in a legally binding way and the contract will become legally valid.

(4) Your request for the preparation of an offer is not binding for you. We will then provide you with a binding offer in text form (e.g. by e-mail), which you can accept within 5 days.

(5) Processing of the order and transmission of all the information required in connection with the conclusion of the contract is partly automated by e-mail. For this purpose, please make sure that the e-mail address you provided to us is correct, that the receipt of the e-mails is technically ensured and, in particular, that it is not prevented by any SPAM filters.

3. Individually designed goods

(1) You provide us with the appropriate information, texts or files required for the individual design of the goods via the online ordering system or via e-mail, immediately after conclusion of the contract at the latest. Please note the respective specifications for file formats.

(2) You agree not to transmit any data, the content of which infringes rights of third parties (in particular copyrights, name rights, trademark rights) or violates existing laws. You expressly indemnify us from all claims of third parties asserted in this context. This also applies to the costs of any legal representation required.

(3) We do not undertake any examination of the submitted data for correctness of the content and do not accept any liability for errors.

(4) If we create individual texts, pictures, graphics and designs for you, such creations shall be subject to copyright. The use, reproduction or modification of individual parts or complete contents shall not be permitted without our express consent.

Unless otherwise agreed, we shall grant you an unlimited right of use of the copyrighted works created for you. You are expressly prohibited from providing the protected works or parts thereof to third parties in any way, either privately or commercially. The transfer of the right of use is subject to the condition precedent of full payment of the agreed purchase price.

4. Right of retention, reservation of title

(1) You can only exercise a right of retention in so far as it concerns claims arising from the same contractual relationship.

(2) The goods shall remain our property until full payment of the purchase price.

5. Liability

(1) We shall be fully liable for damage resulting from injury to life, body or health. Furthermore, we shall be liable without limitation in all cases of intent and gross negligence, in case of malicious concealment of a defect, assuming the guarantee for the quality of the purchased item and in all other cases regulated by law.

(2) Liability for defects within the scope of the statutory warranty depends on the corresponding provision in our customer information (Part II).

(3) Insofar as essential contractual obligations are concerned, our liability in case of slight negligence shall be limited to the contract-related foreseeable damage. Significant contractual obligations are essential obligations arising from the nature of the contract and the infringement of which would jeopardize the attainment of the purpose of the contract as well as the obligations imposed by the contract on the content of the contract in order to achieve the purpose of the contract which you may usually rely on.

(4) In the event of violation of insignificant contractual obligations, liability for negligent breach of duty shall be excluded.

(5) According to the current state of the art, data communication via Internet cannot be guaranteed without errors and / or be available at any time. We shall not accept liability for continuous or uninterrupted availability of the website and the services offered.

6. Choice of law

(1) German law shall apply. For consumers, this choice of law shall only be valid insofar as the protection afforded by mandatory provisions of the law of the State of habitual residence of the consumer is not withdrawn (favorable principle).

(2) The provisions of the UN purchase law are expressly excluded

II. Customer information

1. Identity of the seller

Nadja Christow-Rose, Baumgartenstr. 6, 71131 Jettingen, Germany.

Telephone: 074528979655 E-Mail: info@artebo.de

Alternative Dispute Resolution:

The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at http://ec.europa.eu/odr.

The technical steps for the conclusion of the contract, the conclusion of the contract itself and the corrective measures are made in accordance with section 2 of our General Terms of Business (Part I.).

2. Information on concluding the contract

3. Contract language, saving the text of the contract

3.1. The contract language is German.

3.2. The full text of the contract shall not be saved by us. Prior to sending the order via the online shopping basket system, the contract data can be printed out or electronically secured via the print function of the browser. After we have received the order, the order data, the legally required information for remote sales contracts and the general terms of business shall be sent to you again by e-mail.

3.3. In case of quotations outside the online shopping basket system, you will receive all contract data in a binding way in text form, e.g. by e-mail, which you may print out or save electronically.

4. Main characteristics of the products or service

The main characteristics of the products and / or services are included in the respective offer.

5. Prices and terms of payment

5.1. The prices listed in the respective offers as well as the shipping costs represent the total prices. They include all price components including all applicable taxes.

5.2. The shipping costs shall not be included in the purchase price. They are indicated separately during the ordering process on our website or in the respective offer and shall be borne by you in addition, unless free delivery is included in the respective offer.

5.3. The payment methods available to you are indicated by pressing an accordingly designated button on our website or in the respective offer.

5.4. Unless stated otherwise in the individual methods of payment, payment claims arising from the concluded contract are immediately due for payment.

6. Terms of delivery

6.1. The terms of delivery, the delivery date and, if applicable, existing delivery restrictions are indicated by pressing an accordingly designated button on our website or in the respective offer.

6.2. For consumers, it is determined by law that the risk of accidental loss and accidental deterioration of the sold items during dispatch shall only pass onto you at the time of delivery, irrespective of whether the delivery is insured or uninsured. This shall not apply, if you have assigned a transport company not designated by the entrepreneur, or a person otherwise appointed to carry out the shipment.

7. Statutory right of deficiency

7.1. There are statutory rights of liability for defects.

7.2. As a consumer, you are requested to check the goods immediately after receipt for completeness, obvious defects and transport damage and to notify us and also the freight forwarder of such a circumstance as soon as possible. Failure to do so shall have no effect on your statutory warranty claims.

These terms of business and customer information have been compiled by lawyers of the dealer association specialized in IT law and are constantly reviewed for legal compliance. Händlerbund Management AG guarantees legal compliance of the texts and shall be liable in case of warnings. For further information, please refer to: http://www.haendlerbund.de/agb-service.

Last updated: January 23, 2017